Social Stories LifeStories That Teach Social Skills
Policy

Cancellation & Refund Policy

Everything you need to know about managing your subscription and requesting refunds.

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Subscriptions

How to Cancel Your Subscription

You can cancel your subscription at any time. Cancellation takes effect at the end of your current billing period β€” you will continue to have full access until then.

iOS (Apple)

Settings β€Ί [Your Name] β€Ί Subscriptions β€Ί SocialBlossom β€Ί Cancel

Android (Google Play)

Play Store β€Ί Menu β€Ί Subscriptions β€Ί SocialBlossom β€Ί Cancel

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Deleting the app does not cancel your subscription. You must cancel through your device settings as described above.

Free Trial

If you cancel during your 7-day free trial, you will not be charged. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan.

Subscription Refunds

Subscription refunds are handled by the respective app store according to their policies:

Refunds for subscriptions are at the discretion of Apple or Google and are subject to their respective refund policies.

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Digital Products

Since our offerings include digital teaching resources (PDFs, AI-generated stories, credits), all purchases are considered final and non-refundable once delivered.

Exceptional Cases

Refunds may only be granted in the following cases:

  • βœ“ Duplicate payments
  • βœ“ Technical errors preventing access
  • βœ“ Failure to receive your purchased resource

Such requests must be made within 7 days of purchase.

How to Request a Refund

Email us with your order details. Approved refunds will be processed to your original payment method within 7–10 business days.

Questions about cancellations or refunds?

We’re here to help β€” reach out anytime.

Cancellation & Refund Policy | Social Stories Life