Privacy Policy
How we collect, use, and protect your information when you use our website and mobile app.
Effective: October 2026
Information We Collect
Details you provide such as name and email address.
Processed securely via Apple App Store, Google Play, or our partners. We never store card details.
Your subscription plan and billing status.
Device type, OS, and first-party usage analytics — which activities are opened and completed, and when the app is opened — to understand what’s helpful and improve the app. This is collected on our own servers and is never sold or shared with third parties, not used for advertising, and not used to track you across other apps or websites. We use no advertising identifier and no third-party analytics provider.
Game interactions and learning scenario responses stored to personalise the games and stories. Kept within your account and never shared with third parties.
How We Use Information
- ✓ To deliver, maintain, and improve our services and learning content.
- ✓ To manage your account, subscriptions, and purchases.
- ✓ To communicate updates, support responses, and important notices.
- ✓ To process transactions securely.
- ✓ To analyse usage patterns and improve app performance.
Subscriptions
When you subscribe to SocialBlossom Monthly or SocialBlossom Annual, your payment is processed by the Apple App Store or Google Play Store. We receive confirmation of your subscription status but do not have access to your payment card details.
Subscription management and billing are handled entirely by the respective app store.
Third-Party Services
We use trusted third-party services including:
These providers have their own privacy policies governing their use of your data.
Children’s Privacy
Our app provides educational content designed for children ages 3–10, used under the guidance of parents, caregivers, and therapists.
Accounts and purchases must be managed by a parent or guardian. We do not knowingly collect personal data directly from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Security
We follow reasonable industry practices to protect your information, including encrypted data transmission and secure storage.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your account and usage data for as long as your account is active.
If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
Your Rights
You have the right to:
To exercise any of these rights, contact us at the email below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes through the app or via email.
Continued use of our services after changes constitutes acceptance of the updated policy.
Questions about your privacy?
We’re happy to help — reach out anytime.